Meet Sonya Hall, Partner

SonyaSonya Hall is an expert in the business execution process — defining performance metrics tied to the strategy — a key to successfully executing any strategy. Sonya’s operational leadership expertise comes directly from experience as an Operations Executive at ChoiceCare, and then as a lead facilitator for the Center for Quality Management. Sonya honed these skills in complex healthcare environments, leading teams in quality management, quality assurance, continuous improvement and planning, while working for not-for-profit and for-profit hospitals.

She founded her own consulting firm prior to joining Pathway Guidance in early 2005. Sonya has planned and facilitated board, executive staff, individual development and team sessions in widely diverse industries. She guides Pathway clients on strategic visioning, corporate priority setting, and most importantly, helping organizations communicate and cascade their strategy and metrics throughout the organization.

Sonya is an expert in the use of the Strategy Map, Balanced Scorecard, Voice of the Customer and Concept Engineering. Her no-nonsense, yet lighthearted style keeps groups focused and productive. She holds a Bachelor’s in Healthcare Administration from the University of Kentucky and was trained in quality management techniques by Hospital Corporation of America (HCA) and the Center for Quality of Management.